Thank you for taking the time to book your lash appointment. Before booking, PLEASE READ THE FOLLOWING INFORMATION BELOW:
- ***You must be at least 18 to book! You must have parent consent if you are under the age of 18.
- NO REFUNDS
- A non-refundable deposit of $35 is required when booking your appointment. It goes toward the total cost of your appointment.
- ALL FIRST TIME CLIENTS MUST BOOK FULL SETS. I do not work over other lash artist's work.
- The remaining balance will be paid after the service is complete. I accept DEBIT/CREDIT CARDS and CASH as payment methods.
- Due to the nature of this service, we kindly ask that you do not bring extra guests with you to your appointment.
- Please be sure to check your email for a confirmation along with the address.
- If you are 10 minutes late, your appointment is subject to cancellation or if there is time to be serviced, a $15 fee will be added.
- Squeeze in/same day appointments are available for an additional $30.
- No call/no shows are unacceptable. If you are a no call/no show, you will be charged 100% of the service. If you do not pay 100% of the service, you will be banned from booking.
- If you cancel the same day of the appointment, you will be charged 40% of the remaining service.
What to do before your appointment?
Remove any mascara, eyeliner, and any other residue (hair glue, oils, moisturizers) from the eye area. There will be an added fee of $15 if your lashes are dirty.
Lash Fills
You must have AT LEAST 40% of your lashes remaining for it to be considered a fill. If you do not, you will be charged for a full set or your appointment will be rescheduled depending on if whether or not I have time to complete the full service.
Emergency/After Hour/Sunday Appointment
If you need an emergency or Sunday appointment, there will be an additional $70 fee. To book an emergency/Sunday appointment, please email lashmekey@gmail.com. I will accept your booking ONLY IF I can squeeze you in. I will try my best to get you in ASAP. A deposit is still required when booking along with the fee in order to book your appointment. After hour appointments are an additional $50.
Rescheduling Policy
- If you cannot make your appointment, you must reschedule 48 hours prior to your appointment.
- If a client needs to reschedule, the rescheduled appointment must be within 14 days of the initial appointment. The deposit submitted will be honorable for 14 days only. The client is responsible for requesting another appointment.
- After the 48 hour time period, you can no longer reschedule with the same deposit. You will have to book a new appointment with a new deposit.
Cancellation Policy - If you cancel the same day of your appointment, your card will be charged 40% of the remaining balance
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